CPCAB Level 2 Award in Effective Listening Skills ELSK-L2
Looking to learn how to use effective listening skills to boost your career, professional and personal relationships? Hoping to learn useful skills from an experienced clinical psychologist about the art and science of empathic and reflective listening? Apply for our course today using the application form linked below for our June 2026 intake, delivered by doctoral-trained clinical psychologists, accredited CBT practitioners and educators.
Effective listening skills are essential to cultivating healthy, meaningful professional and personal relationships. Whether you are seeking employment, a manager, current employee or someone seeking the first step towards a career in the counselling or psychotherapy professions, this course will help boost your career. It is designed and delivered by a practicing clinical psychologist with over 10 years’ experience of delivering therapy for individuals and groups. You will receive an Ofqual-regulated Level 2 Award in Effective Listening Skills, awarded by the CPCAB.
Our June 2026 intake will be delivered as follows:
Duration: 15 hours total, 3 hours each week of 5 weeks
Format: Online
Accredited by: CPCAB
Entry requirements: Able to study in the UK, age 14+, no other requirements
Cost: £350 + £61 CPCAB registration fee
Enquire for a free 20-minute consultation to discuss the program, fit and eligibility with the Course Director, Dr Alastair Pipkin, by clicking below. Or, if you are ready to apply, click Apply Now to be taken to the application form.
About The Level 2 Award in Effective Listening Skills
Comprehensive Listening Skills Training to Further Your Career
This practical Level 2 Award offers the theory and skills required to have effective listening skills in your daily life. It is specifically designed for people with an interest in the practice of counselling, either as a first-step towards future qualifications, or as a way of building their skillet.
You will have a mixture of didactic, experiential and interactive teaching workshops, alongside completing independent study. You will practice listening skills which will be assessed by your peers and tutor, leading to the submission of a portfolio of evidence for the final assessment.
You Will Gain:
An in-depth understanding of the theory and practice of empathic and reflective listening skills
Practical approaches to use effective listening skills in practice
A fully regulated and recognised Level 2 Award, awarded by the CPCAB
Confidence to use listening skills in a range of settings
Confidence and ability to setup, manage and end a listening activity in a range of settings
A recognised qualification to further your career in your current/future role or a step towards future counselling/psychotherapy qualifications
A supportive, developmentally-focused environment with colleagues and peers
Is this course right for you?
This course is designed for:
Anyone aged 14+ with an interest in developing effective listening skills
Professionals looking to develop their ability to engage deeply and meaningfully with colleagues to further their career (e.g. customer-facing roles; advocacy; health care assistants; public services; administrators)
People with an interest in progressing to further counselling, psychotherapy or life coaching qualifications
Enquire with us today for a free, no obligation consultation with the Course Director, Dr Alastair Pipkin, to discuss eligibility.
Entry Requirements:
Aged 14+
Able to study in the UK and engage fully in the 15 hour taught course
Meet The Course Director, Dr Alastair Pipkin
HCPC-Registered Clinical Psychologist, BABCP Fully Accredited Cognitive Behavioural Therapist and Associate Fellow of the Higher Education Academy
Dr. Alastair Pipkin is a HCPC-registered clinical psychologist, fully accredited cognitive behavioural therapist with the BABCP, and an associate fellow of the higher education academy. He has setup, designed and delivered training for front-line psychological practitioners using CBT, written university-level courses in counselling and mental health, and trained hundreds of mental health professionals in CBT.
Unlock Psychology Ltd exists to provide accessible, robust, evidence-based and personalised training to equip the next generation for therapists. By sharing years of expertise in CBT, education and mental health treatment experience, the team of doctoral-trained therapists provide excellent learning environments to promote effective change.
What you'll learn
The CPCAB Level 2 Award in Effective Listening Skills is an Ofqual-regulated qualification. By the end of the programme, you will be able to demonstrate the following learning outcomes:
Create a safe space for an individual to talk
Help an individual to talk about their concerns
Understand the importance of being non-judgemental
Listen attentively
Understand the importance of self-awareness
Manage the listening activity sensitively
Use reflection to develop effective listening skills
The program is delivered over 5x 3 hour live, online sessions. The cohort contains no more than 24 people to enable a mixture of live skills demonstrations, practice, group discussions, reflective activities and didactic and interactive lectures. There are additional reading lists, resources and reflective activities to enhance your learning.
Format: The course is delivered via live, online lectures, totalling 15 hours. The course totals 30 guided learning hours.
Duration: The course lasts 5 weeks, spanning three live, online, interactive lectures. You will complete additional learning outside of the taught sessions and submit your portfolio in the final week.
Support: You will have regular tutorials with your tutor, peer learning and complete regular learning reviews.
Assessment: There is one assessment which is a portfolio, which is completed and developed each week in the teaching sessions.
Award: You will be awarded a recognised Level 2 Award in Effective Listening Skills, awarded by the CPCAB.
TESTIMONIALS
What Our Clients Say
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"I really enjoyed today, Alastair is a great lecturer who kept me awake and engaged all day! The regular breaks are extremely helpful in maintaining engagement and motivation. There is a good balance of talking and activities and i feel the information provided was extremely clear and structured well."
5
average rating from 20+ Google reviews
The CPCAB Level 2 Award in Effective Listening Skills (ELSK-L2) costs £350 plus £61 CPCAB registration fee. There are no extra or hidden costs.
The fee includes:
All teaching materials, including lecture slides, booklets, learning materials, resources and additional webinars
All taught components and tutorial support, including personal and professional development support
Personalised, developmental feedback on your assignment, including during skills demonstrations and for career progression
Payment options include:
Non-refundable booking deposit of £100 due on confirmation of a place and remaining fee of £250 due 14 days before the course start date
Upcoming start dates:
June 2026
Ready to start your listening skills training?
Our accredited CPCAB Level 2 Award in Effective Listening Skills is now taking applications for our June 2026 cohort. Advance your career with our comprehensive, robust grounding in the art and science of listening.
You can access the application form to apply directly below. Or, to discuss suitability, enquire today for a free, no obligation 20-minute discussion with the Course Director, Dr Alastair Pipkin, by clicking below.